terms & privacy

I WANT TO RETURN THE CARDS I BOUGHT:

At Letter Pressed we take the greatest care to insure that our products leave here and arrive to you safely and in the best condition possible. Any unfortunate damage, or loss, due to the usually reliable postal service is out of our hands. Returns are therefore not accepted for damaged cards. Please also note, that colors are represented as accurately as possible, but every computer monitor will show them in slightly varying tones and hues. We cannot make returns or exchanges based on the differences in color from screen to actual in-hand product. There are absolutely no returns or exchanges for personalized or custom stationery.

We will gladly exchange cards that were sent in error. Please inform us via email that you received the wrong cards and return them to us in their original packaging. Once we get them back, the correct set will be sent and no new shipping fees will be charged. We will also exchange cards with grossly apparent printing mistakes (although we do try our hardest to check each card). Email us, send the yucky ones back and we'll send new ones, with no extra shipping fees.

WHEN AND HOW WILL MY ORDER GET TO ME?:

We proudly and confidently ship via the United Sates Postal Service. This means we can ship to any address or Box number in the US, with shipping and delivery Monday thru Saturday. U.S. shipping fees are based on total amount of each shipment*. Packages will be sent First Class or Priority Mail, depending on weight and size. Whenever possible tracking information will be provided. Please note, orders placed Monday thru Friday before 3:00 PM Pacific Time will ship within 24 hours. Total delivery time is roughly 3-7 days. A shipping confirmation email will be sent once the item has shipped.

*SHIPPING FEE:         
   $2.50 for orders between: $0.01 to $30.00
   $4.50 for orders between: $30.01 to $120.00
   $8.00 for orders between: $120.01 to $240.00
   FREE  for orders above:   $240.01

Due to complex shipping options orders from outside the United States must be processed via email. Please email your order to orders@letterpressed.com and an invoice will be created with the total cost in U.S. Dollars, including shipping fees. Payment must be remitted via PayPal, no cash or checks for foreign orders.

CHECK, MONEY ORDER, CREDIT CARDS...WE TAKE 'EM ALL:

For credit card payments we use a PayPal shopping cart. It is safe and simple to use, and you no longer have to become a member to pay. Simply add items to your cart and check out when you are done shopping. Tax*, shipping (see above) and any other fees will be calculated then. PayPal will ask for some information (their site is secure), you will confirm payment and that's it. An email will be sent to you and to Letter Pressed.

The other option, for those folks who don't mind waitin', is to pay by check or money order. Please email us to let us know which item(s) (and how many) you are interested in so that we may set them aside. We will respond with payment instructions and shipping options. If paying by money order your items will be sent within 24 hours of receipt of payment. If paying by check, items will be shipped when the check has cleared. If payment does not reach us within 10 days the item(s) will be restocked.

(*California residents will be charged 7.875% sales tax.)

PRIVACY STATEMENT:

No information provided to Letter Pressed by its customers will be shared with third parties. Personal information gathered will be used internally for future Letter Pressed notifications by mail or email. You can opt out of these notifications at any time. By visiting the site and/or making a purchase you agree to these terms. Please keep us notified if your email address has changed, or sign up for notifications here.